Solutions · Tasks & Activities

See whether the work actually happened.

Command the field from tasks you can track, not texts.

Check in on the accountReserve list for the bar team.Fri Jun 26🕐Medium
Run a placement surveyPhotograph the back-bar flight before service.Fri Jun 26⚡High
Tasting the brand extensionTrial the low-ABV line with the buying group.Fri Jun 26⚡High
Follow-up on tastingCall back after the flight, confirm reorder.Fri Jun 26🔥Urgent
Check in on the accountShow the extension SKUs to the wine buyer.Fri Jun 26⚪Low
Staff training taskSend the pricing sheet promised at the tasting.Fri Jun 26🕐Medium

The problem

You pay for the field, unseen.

The work is invisible

Reps get their day by text and in passing. It lives in their heads and on a legal pad, and the order that comes back says nothing about whether anyone grew the account.

The tools don't fit

A CRM activity log waits to be filled in and reps won't keep it current. A field-survey app proves someone showed up. Neither makes the right thing happen next.

The work evaporates

Nothing connects to the placement, so effort disappears at the end of the day instead of compounding on the account.

Assign and track

Assign it, then see it done.

Every task carries the account, the products, the priority, and the specific deliverable, and links itself to the placement. Assign it, then watch done or not-done in one view with the comment thread right there.

  • See done / not-done across every rep in one place — no status texts.
  • Each task carries account, products, priority, and due date.
  • Every task links to the placement, so the record stays connected.
General
Casa do PortoCerro Alto Malbec (2024)Jack Repson
⚡High
Take the previous invoice at @Casa do Porto
Assigned by Patricia AdminsonDec 5, 2025

Automatic tasks

A real event creates the task.

When an order is submitted or approved, or a placement's status changes, Masava creates the follow-up and routes it to the rep who owns that account. Execution stops depending on whether each rep remembered.

  • Tasks created automatically from real events, not memory.
  • Routed to the account's owner, no manual handoff.
  • Consistent across every rep, so the standard holds at scale.
Opportunity identifiedTasting task
New placementSurvey task
At riskCheck-in task
TastedWill buyFollow-up task

Coordinate at scale

One signal, a coordinated hit list.

Filter an account list on a live signal — a vintage back in stock that certain accounts bought last year but haven't reordered, or accounts buying a category but not your comparable product — and create the tasks across the whole list at once. Fan the same directive across a selection of accounts or every location of a chain.

  • Filter accounts on a live signal, then task the whole list at once.
  • Bulk-coordinate across many accounts or a chain's locations.
  • Each task routes to the right owner automatically.
Bulk task5tasks
Tasting
5 accountsCerro Alto Malbec (2024)Jack Repson
⚡High
Time to swap a vintage. Organize a tasting of Cerro Alto Malbec (2024) for @Casa do Porto
Assigned by Patricia AdminsonDec 5, 2025Create 5 tasks
TastingCasa do Porto⚡High
TastingThe Tasting Room⚡High
TastingNolita Wine Merchants⚡High
TastingOsteria Vinci⚡High
TastingThe Barrel & Bench⚡High

Activity types

The type decides what done means.

Tastings, surveys, follow-ups and shelf resets are all tasks, not the same job. Each type carries its own fields.

  • Tastings, surveys, follow-ups and resets, each with its type
  • The type carries the fields that job needs
  • A typed task cannot close until the work is recorded
Check-inFollow-upGeneralTastingSurveyStaff trainingConsumer samplingShelf resetMenu reset